VIRTUAL LEARNING ACTIVITY – DEMONSTRATING EFFECTIVE LISTENING

In a previous post we explored five skills for effective listening, this post focuses on a demonstration session where the facilitator will act as the listener while the delegates observe the demonstration.

FACILITATION

  • Tell the participants that:
    • We’ve spent time discussing what effective listening is, barriers to effective listening and effective listening skills.
    • Now we are going to have some practical sessions starting with me doing a demonstration which you will observe and give feedback on.
    • After the demonstration you will have opportunity to practice listening skills in small groups.
  • Display the slide titled – DEMONSTRATION SESSION.

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SLIDE – DEMONSTRATION SESSION

Slide11

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  • Read out the information on the slide and let them read the information in their workbooks titled – DEMONSTRATION SESSION.

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WORKBOOK CONTENT – DEMONSTRATION SESSION

During this demonstration session, the facilitator will act as the listener while a volunteer from the group will act as the speaker. The speaker will talk to the listener about an experience they had, positive or negative. It could be a holiday, food they ate, a movie they watched or anything else as far as it describes a negative or positive experience. The conversation will last for no more than 5-minutes but during the conversation the listener should be demonstrating effective listening skills.

Your task

You should observe the listener using the criteria in the checklist below and note down which of these skills the listener demonstrated well. The virtual environment may make it difficult to observe certain skills, don’t worry about that.

  • After they have read the information, ask for a volunteer (if possible, arrange for the volunteer beforehand).
  • Also ask for someone to time the session and stop you after exactly 5-minutes.
  • Then do the demonstration session with the volunteer.
  • After the demonstration ask them for feedback based on their observation criteria. Don’t take more than 5-minutes for the feedback session.
  • Next move on to set them up for the practice session.

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WORKBOOK CONTENT – EFFECTIVE LISTENING CHECKLIST FOR OBSERVATION

Effective Listening Checklist

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The next post will focus on the delegates having their own practice session to demonstrate listening skills in small groups.

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