Free Virtual Activity – What is a difficult conversation?
No manager can hide from difficult conversations. It comes with the management territory. The reality is, almost no manager likes having difficult conversations and would rather avoid them. But since they can’t be avoided, managers have to become more confident at handling difficult conversations and that requires learning. The free virtual activity for this week is from a library of virtual training activities I am currently writing on Managing Difficult Conversations and it is titled, What is a difficult conversation?
The aim of this learning activity is that after managers go through it they will be able to:
- describe what a difficult conversation is, and
- identify what makes difficult conversations DIFFICULT.
Here are the free resources for the activity:
Managing Difficult Conversations – Facilitator Guide
Managing Difficult Conversations – Presentation