LearnaBytes

INTRODUCTION

In this session, participants will practice having one-to-one meetings in small groups and give each other feedback.

DURATION (ESTIMATED)

• 90-minutes

LEARNING OBJECTIVES

After going through this session, participants will have:

• Gone through practice sessions in small groups to help them develop effective one-to-one meeting skills

WORKBOOK

• Yes

PREPARATION

• None

PREREQUISITES

• Participants should know what one-to-one meetings are and their purpose.
• They should be able to identify behaviours that lead to effective one-to-one meetings.

FACILITATION GUIDE

• Introduce the activity by sharing the learning objective with them. Display the slide titled – LEARNING OBJECTIVE.

• After displaying the slide, tell them that:
  • Having the knowledge about how to have effective one-to-ones is not enough.
  • We need to be able to put that knowledge into practice.
  • To validate some of what we have learnt you are going to practice doing one-to-one meetings in small groups
• Display the slide titled – PRACTICE IN SMALL GROUPS.

• Tell them that:
  • You will practice in groups of threes.
  • Each person in a group will rotate through the roles of manager, team member and observer.
  • Each one-to-one practice session will last for a maximum of 10-minutes.
  • During the one-to-one meeting the observer will observe and take down notes which they will feedback to the manager after the practice session.
  • There are guidance notes and three case studies in your workbooks.
  • In your groups decide on which case study each person will use.
  • All the case studies have information which you will need to read beforehand to get ready.
  • You will be given an initial 10-minutes to prepare and then 45-minutes for the practice sessions. 30-minutes for the actual practice and 15-minutes for feedback from the observer.
• Display the next slide titled – GIVING FEEDBACK.

• Tell them that:
  • Let’s remember that the purpose of feedback is to help people learn and develop.
  • It is not for judgement or criticism. Each observer should follow the steps outlined here to ask for and give feedback.
  • They should first ask the team member about how the one-to-one went for them.
  • Next, they should ask the manager to talk about their experience of the one-to-one. How did it go for them?
  • Finally, observers should then talk about what they felt the manager did well and what they can do differently next time to make the one-to-one meeting even better.
• Next, direct them to the section in their workbooks titled – INSTRUCTIONS FOR THE PRACTICE SESSION.

Click the following link to get all the information for the practice which include instructions for the practice session, case study scenarios and feedback sheets for the observers – Practice files

• Give them 3-minutes to read the information there.
• After they’ve read it, check that they understand what they need to do during the practice session. If you need to clarify anything for them, do so.
• During the practice session join each room briefly to see what they are doing and where necessary, answer any questions they have.
• Once the practice session time is up (60-minutes), stop them and bring everyone back to the main room.
• Then ask them some questions not aimed at anyone in particular to get an overview of what they got from the practice sessions.
  • You can ask questions like these (or you can make up your own questions):
  • How did the practice go?
  • What did you learn from doing the practice?
  • What lessons will you take away and do in your own one-to-ones?
• After going through the questions, direct them to the section in their workbooks titled – LEARNING REFLECTION FROM THE PRACTICE SESSIONS

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• Tell them to do the reflection activity there and afterwards be ready to share at least one thing from their reflection.
• Give them 6-minutes for the activity.
• When the time is up, stop them and get everyone’s attention. Then allow each participant to talk about one thing from their reflection. For those who want to talk about more than one thing allow them to do so.
• When they finish, thank them for sharing their reflections and also engaging in the practice session.
• Review the session by telling them that:
  • During this session you had the opportunity to practice one-to-one meetings.
  • Each of you played the role of manager, team member and observer.
  • You also had the opportunity to reflect on what you learnt from the practice sessions.
• After that close the session.

This is the end of the session.