Emotional intelligence is the ability to understand, use and manage our emotions in positive ways. Emotional intelligence has great benefits in helping us manage our own behaviour and interact with others. It is believed to be one of the most important leadership qualities because it can help us interact with others and influence them in much more productive ways. In this session, participants will explore what emotional intelligence is. They will also discuss the building blocks of emotional intelligence.


  • Virtual


  • 90-minutes


By the end of this session, participants will be able to:

  • define emotional intelligence
  • list and describe the components of emotional intelligence


  • Yes


  • Read through all the resources (facilitation guide, workbook, and presentation) to understand how they all work together to deliver the session.


  • None


Up to 16 people


Introduce the session by sharing the learning objectives with them. Display the slide titled – LEARNING OBJECTIVES.

After displaying the slide, tell them that:

  • Emotional intelligence is a very important leadership quality that helps us to manage our own behaviour and positively influence others.
  • During this session, we are going to define emotional intelligence.
  • We will also discuss the core components of emotional intelligence. In other words, what are the building blocks of emotional intelligence?

Let them know that during the session they will answer two questions which are:

  • What is emotional intelligence?
  • What are the building blocks of emotional intelligence?

Ask them if they have any questions and/or comments about what you just told them. Listen to any questions or comments they have and respond appropriately.

Next, move on to answer the first question which is, what is emotional intelligence?


To answer this question, you will start by asking them what emotional intelligence is and afterwards share with them a description of emotional intelligence.

Ask them that, what is emotional intelligence?

Tell them to write their definitions of emotional intelligence in the chat window and give them 3-minutes to do that.

As they write their answers, read through them quietly so you don’t distract the participants. When the 3-minutes is up, stop them and get their attention. Let them know you are going to read out all the answers they wrote down in the chat window.

Read out each answer and as you do so acknowledge the person who wrote it. You can say something like, “Jonny, you defined emotional intelligence as… Thanks for that. And Becky, you said emotional intelligence is… Thank you.”

When you finish reading all their answers, thank them again for doing the chat activity and tell them that you also have some definitions of emotional intelligence to share with them.

Display the slide titled – WHAT IS EMOTIONAL INTELLIGENCE?

Read out the information on the slide and then direct them to the section in their workbooks titled – WHAT IS EMOTIONAL INTELLIGENCE?

Give them 3-minutes to read the information there.

When the time is up, ask them for any questions and/or comments and listen to them. Respond to any questions or comments they have appropriately.

After that let them know you now want to discuss what the components or building blocks of emotional intelligence are.

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