Larry is a new learning and development manager at XL Support, a health and social care company that provides services to people with mental health support needs. Having been on the job for just over six months, Larry is getting overburdened with work.

After discussing his work dilemma with his friend and former manager, Brian, he is advised by Brian that maybe he should be delegating some of the tasks he is doing to team members who are better placed to do them.

The challenge is that Larry has never delegated before and does not know where to start. Brian, who is much more experienced, agrees to show Larry how to delegate tasks to his team members effectively.

Through the discussion between Larry and Brian, you will read about what delegation is, its benefits to both the manager and team members, reasons why some managers don’t delegate despite the benefits of delegation, and steps we can take to delegate effectively.

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