Author Archives: bolajiowoade

Performance gaps – there are different types actually

Photo by Element5 Digital on Unsplash

If you are a learning and development or training practitioner you will be familiar with the term learning needs analysis which is used to describe the process of accurately identifying what people need to learn. The process supports learning design, development, and delivery because it ensures that if you do develop a learning intervention then it is the right one because the learning needs analysis you carried out earlier would have identified what the learning intervention should focus on.

Learning interventions which could be a virtual or face-to-face course or an e-learning course or even a coaching intervention are usually aimed at dealing with knowledge or skills gaps. But there are actually more performance gaps than those two that we need to focus on for the purpose of developing and delivering learning interventions that work. Sometimes we need to be honest and realistic enough to admit that some gaps cannot be solved by a learning intervention.

What are these other performance gaps apart from skills and knowledge?

I learned about all the gaps from Julie Dirksen in her brilliant book titled – Design for how people learn.

In her book Julie identified the following gaps which can affect a person’s performance:

  1. Knowledge gaps: gaps due to not having enough or the right information to do something.
  2. Skill gaps: a gap that can only be filled by practice.
  3. Motivation gaps: this is a gap that is present when someone knows what to do but chooses not to do it.
  4. Habit gaps: a person may have the right skill, knowledge, and motivation and still struggle to do something because it has not become a habit for them.
  5. Environment gaps: when the environment isn’t set up for people to succeed despite having the right knowledge, skills, and motivation.
  6. Communication gaps: this is a gap that occurs due to poor directions or instructions.

A good learning needs analysis goes beyond just identifying knowledge and skills gaps. It must consider all the other gaps of motivation, habit, environment, and communication too.

This partly explains why a lot of training courses and learning interventions are ineffective because they are the wrong solution for the existing performance gap.

It may be beneficial therefore to think about these gaps as you go about providing any learning solutions.

In subsequent posts, I will look at each gap in more detail.

I’m changing this blog to focus on my strengths

Photo by Tim Mossholder on Unsplash

When I started this blog my intention was to focus on writing about training and learning resources for leadership and management development, particularly for first-line managers and team leaders. The truth is, I did not enjoy doing it and I’ve come to realise that my core strength is designing, developing and delivering training and I want to transform this blog to now focus on writing about that. I’ve worked in that line of work for over 20 years and I still enjoy it.

I’ve also learnt a few things so from now on I want to write about what I’ve learnt, what I’m learning and what I am doing when it comes to learning, training and development. I’m still going to be writing about, and sharing content I design but the focus of the blog will now be more on those interested in designing, developing and delivering learning training and development.

I am aware that I may lose a couple of people who have read content from this site but if there is one thing I have learnt in life it is this:

We contribute and operate more effectively when we are doing it from our area of strengths and not weakness.

As you can see I have changed the blog’s name from Leadabytes to Learnabytes. At some point, the domain name will change too. I am looking forward to this new writing adventure where I now have the opportunity to share what I enjoy and do relatively well and I hope in some way I will be able to add value to people.

« Older Entries