Category Archives: Emotional Intelligence

Training Activities from Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves

The book I am currently learning from is Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves. Written in 2009, this book is a great introduction to emotional intelligence. In fact, it does much more than that. The book describes what emotional intelligence is and what it looks like, identifies the four components or behaviours of emotional intelligence, and outlines actions we can take to demonstrate each of the behaviours. This book will make you a more emotionally intelligent person.

If you purchase a new copy of the book, you will also have access to an online assessment that will help you to assess your own emotional intelligence. After doing the assessment the book then provides a plan for you to identify where you are strong and areas where you may need to develop and how to do so.

For the purpose of developing virtual training activities and courses for management and leadership training, below are the key learning points I identified from the book (I have phrased them as questions).

Key Learning Points

  • What is emotional intelligence?
  • What are the four core components or behaviours of emotional intelligence?
  • What is self-awareness?
  • What does self-awareness look like?
  • How do I demonstrate self-awareness?
  • What is self-management?
  • What does self-management look like?
  • How do I demonstrate self-Management?
  • What is social awareness?
  • What does social awareness look like?
  • How do I demonstrate social awareness?
  • What is relationship management?
  • What does relationship management look like?
  • How do I demonstrate relationship management?

I will convert these key learning points into learning objectives for the purpose of designing the training activities and courses.


This post is a continuation of the virtual training resource on Social Awareness for Emotional Intelligence which can be used as part of a management development session on emotional intelligence for first-line managers. You can read about the previous part of the session on what social awareness looks like here.


Now the participants will reflect on their own social awareness by thinking about fourteen actions, including the six previously discussed. They will then decide each action is:

  • Not important for them
  • One they already do
  • An action they should start doing or do more off

They will identify three actions that they need to start doing or do more off which they will discuss with the whole group.

Direct them to the part of their workbooks titled – REFLECTING ON YOUR OWN SOCIAL AWARENESS. Tell them to read the first two paragraphs of the information and check that they understand what they will be doing.


Give them 10-minutes for the activity.

When the time is up, stop them and get everyone’s attention.

Then ask each participant to talk about the three actions they chose and why they chose those actions.

Make sure you listen to them. You don’t need to make any comments or ask any questions.

When they finish, thank them for doing the activity and then ask them for any comments and/or questions. Listen to any they have and respond only if necessary. Then move on to the final part of the session.

The next post will conclude this training session.

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