Tag Archives: what do effective 1:1s look like?




In this session, participants will identify what effective one-to-one meetings look like. They will discuss some of the qualities of effective one-to-one meetings.


  • 30-minutes


After going through this session, participants will be able to

  • List and describe three actions they can take to make their one-to-one meetings more effective


  • Yes


  • None


  • Participants should know what one-to-one meetings are and their purpose.


  • Introduce the activity by sharing the learning objective with them. Display the slide titled – LEARNING OBJECTIVE.


  • After displaying the slide, tell them that:
    • In this session we want to explore what effective one-to-one meetings look like so we can identify some concrete actions to take to ensure they are beneficial to us and our team members
    • We know that one-to-one meetings can help to build trust between managers and team members, guide team members development and give you the opportunity to have open and honest conversations with the people you manage.
    • These benefits are only possible if our one-to-ones meetings are done effectively. We want to answer a key question in this session which is – What do effective one-to-one meetings look like?
  • Direct each person to the section of their workbooks titled – TWO ONE-TO-ONE MEETINGS.

two one to ones 1

two one to ones 2

two one to ones 4

  • They should read the information for about 8-minutes.
  • After they’ve read the information, tell them you are going to split them into small groups to do the activity in the section of their workbooks titled – TWO ONE-TO-ONES: DIFFERENCES AND LESSONS (you may share the page on screen to further explain what they will do in their small groups).

two one to ones 5

  • Use the ‘breakout rooms’ feature to put them into small groups. Ideally, no group should have more than three people (maximum of four).
  • Give them 10-minutes for the activity. If they need more time, you can give them an extra 5-minutes.
  • Join each room briefly to check that they understand what they are required to do.
  • When their time is up, stop them and bring everyone back to the main room.
  • Thank them for doing the activity and let them know that you will first explore what didn’t work well in both one-to-one meetings.
  • After that you explore what worked well in each of the meetings.
  • Then you will ask each person for one lesson that will make their one-to-one meetings more effective.
  • Go through this process by first listening to each group talk about what didn’t work well, then what worked well and ask each person for one lesson.
  • After having that discussion, let them know that you are going to share with them some actions we can take to make out one-to-one meetings more effective.
  • The information summarises some of what they identified as what worked well from Pablo’s one-to-one meeting with Bernice.
  • Display the slide titled – ACTIONS FOR EFFECTIVE ONE-TO-ONES.


  • When the slide displays it will be blank with just a title. You will need to click on the slide six times to display information and each time read out the information to them. You don’t need any extra information because it is self-explanatory.
  • After presenting the information, let them know that the information you just presented is in their workbooks.
  • There’s also an excerpt from a Harvard Business Review article by Rebecca Knight titled – HOW TO MAKE YOUR ONE-ON-ONES WITH EMPLOYEES MORE PRODUCTIVE in their workbooks.

two one to ones article 1

two one to ones article 2

  • Give them 5-minutes to read through the article.
  • Next direct each of them to another section in their workbooks titled – THREE PERSONAL ACTIONS FOR EFFECTIVE ONE-TO-ONES.

two one to ones article 3

  • Tell them to read the information there and complete the reflective activity.
  • Give them 5-minutes to do it.
  • After that, ask each of them to go into the chat window and share one of the actions they wrote down in their workbooks.
  • Allow up to 3-minutes for them to write down their actions and as they do, read through them quietly so you don’t distract them.
  • After 3-minutes, stop them and appreciate them for doing the activity. Then read out all the actions they wrote in the chat window, while at the same time appreciating each person that wrote the action.
  • After that, move on to review what was discussed during the session.
  • Tell them that:
    • During this session, we explored actions we can all take to make our one-to-one meetings more effective.
    • We compared two one-to-ones to see what went well and what can be done to make them much better.
    • Finally, you reflected on three actions you will take to improve your own one-to-one meetings and shared one of them.
  • After that, end the session.

This is the end of the session.